Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing and using Grief Bridge ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our Service.
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Service following any changes constitutes acceptance of those changes.
2. Description of Service
Grief Bridge provides a digital platform designed to help individuals and families navigate the administrative and emotional challenges following the loss of a loved one. Our services include:
- Task management and checklist tools for estate settlement
- Secure document storage
- Family collaboration features
- Professional service directory
- Grief support resources
The Service is provided for informational purposes only and does not constitute legal, financial, tax, or professional advice.
3. User Accounts
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
You must be at least 18 years old to create an account and use our services.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Upload or transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems or other accounts
- Interfere with or disrupt the Service or servers/networks
- Impersonate any person or entity or misrepresent your affiliation
- Collect or store personal data about other users
- Use automated systems (bots, scrapers) without permission
- Violate any applicable laws, regulations, or third-party rights
5. User Content
You retain ownership of all content you submit to the Service ("User Content"). By submitting content, you grant us a limited license to store, process, and display your content solely for providing the Service to you and those you authorize.
You represent that:
- You own or have the right to use and share the content you upload
- Your content does not violate the privacy or rights of others
- Your content is accurate and not misleading
6. Family Collaboration
When you invite family members to collaborate on a journey:
- You are responsible for whom you invite
- Invited members will have access according to the permissions you grant
- You may remove members or change their permissions at any time
- Each member is responsible for their own actions within the platform
7. Professional Directory
Our professional directory is provided as a convenience. We do not:
- Endorse or guarantee any professional listed in the directory
- Verify the accuracy of professional listings or reviews
- Take responsibility for services provided by listed professionals
You should conduct your own due diligence before engaging any professional.
8. Intellectual Property
The Service and its original content, features, and functionality are owned by Grief Bridge and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our Service without explicit written permission.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:
- The Service will be uninterrupted or error-free
- Results from the Service will be accurate or reliable
- The quality of the Service will meet your expectations
- Errors or defects will be corrected
The Service does not provide legal, financial, tax, or medical advice. Always consult qualified professionals for such matters.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRIEF BRIDGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use the Service
- Unauthorized access to or alteration of your data
- Statements or conduct of any third party on the Service
- Any other matter relating to the Service
11. Indemnification
You agree to indemnify and hold harmless Grief Bridge, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.
12. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination:
- Your right to use the Service will immediately cease
- You may request a copy of your data before deletion
- We may delete your data in accordance with our Privacy Policy
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of competent jurisdiction.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or a prominent notice on our Service. Continued use after changes constitutes acceptance of the new Terms.
15. Contact Information
For questions about these Terms of Service, please contact us:
Grief Bridge
Email: legal@griefbridge.com
Support: support@griefbridge.com